Partner Access

To access the Roche network from the internet, strong authentication is required. Strong authentication is a multifactor authentication that combines what you know (password of your Roche account) with what you have (your Roche PingID or Roche Certificate).

Roche Account

Please check below the instructions on how to:

- SET your initial password

- CHANGE your password

- RESET your password (RECOVER your password if forgotten)

Password Management for External Business Partners

PingID

You need to register in PingID before can be used

PingID Registration

PingID

You need to register in PingID before can be used

PingID Registration

To access Roche applications you need:

Operating System	Windows Mac OS
Browser	Internet Explorer 11 Microsoft Edge (based on Chromium) Chrome Safari
Browser Settings	Add the website *.roche.net to the trusted sites in your browser
Citrix Workspace	The installation of Citrix Workspace LTSR is required for best experience. TCP port 443, 1494,2598 and 8443 are desired to interoperability between Citrix App & Desktop. In case needed, you can download Citrix Workspace here. If you do not install Citrix Workspace, the following functionalities will not be available: - file transfer between your computer and the Roche applications you are accessing - printing to the printer connected to your computer - simplified copy/paste of text between your computer and the Roche applications you are using

This page contains key technical information about your client. If you are having problems signing in to any of the gateways with your Roche credentials (Roche Account and Password, PingID or Certificate) or accessing a Roche application, please copy the information on this page and send it to the Roche IT Support.

Operating System
Web Browser
Citrix Receiver
Date